Corante

About this Author
CORANTE John Yunker is founder of Byte Level Research and author of the widely acclaimed book, Beyond Borders: Web Globalization Strategies and editor of Global By Design.

He has covered the emerging field of Web globalization for half a decade and has published a wide range of reports dedicated to best practices in Web localization and internationalization.
About this blog
Going Global focuses on the risks and rewards of expanding into new geographic and cultural markets, from Web globalization to international marketing to global usability.
Global By Design

The official newsletter of the Web globalization revolution.

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Monthly Archives

September 30, 2002

Emerging Markets and Emerging Web Sites

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Posted by John Yunker

The computer industry is in a slump. People aren't upgrading their computers every 18 months and companies like Dell and Intel are rightly worried. Yet there is still hope to be had in "emerging markets." Here's what the president of Intel recently told the NY Times:

"We believe that 50 percent of all the incremental units sold in the next five years will come from these markets," he said. There are now about 500 million personal computers in the world, he said, and with the help of the emerging markets the industry, over a long period, could still expect to see double-digit growth outside the industrial world."

Now let's take a look at Intel's Web site and see how well it addresses these emerging markets. Here is the global gateway:

It's got about 36 "worldwide sites" from which to choose. And while this certainly sounds like a great many sites, if Intel's goal is to target emerging markets, it still has a long way to go. There are only three countries from Africa/Middle East represented and only seven from all of Latin America. Where's Ecuador, Nigeria, Slovakia?

Emerging markets do indeed promise significant growth opportunities, but too often I find that major companies don't invest enough resources in trying to reach these markets. Small countries don't promise major returns on investment so it's always more difficult ot justify Web localization costs. Nevertheless, to overlook a market in this economy is to overlook short-term sales and long-term success. As for Intel, they have indeed invested significantly in Web globalization, yet in many ways they've only just begun.

Comments (0) + TrackBacks (0) | Category: Business Globalization

Flags in Search of Countries

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Posted by John Yunker

Unrepresented Nations and Peoples Organisation (UNPO)

"UNPO is an international organisation created by nations and peoples around the world, who are not represented as such in the world´s principal international organisations, such as the United Nations."

Comments (0) + TrackBacks (0) | Category: Cultural Issues

September 27, 2002

Accepting payment accross borders

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Posted by John Yunker

Accepting payments in other currencies is a never-ending headache for companies, particularly small businesses. And although credit cards provide a nice alternative, many Europeans have yet to embrace them.

So PayPal will soon allow you to transfer money in Euros, Canadian dollars -- even Yen. You can read more here.

Comments (0) + TrackBacks (0) | Category: Business Globalization

September 25, 2002

Vote, vota, bumoto...

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Posted by John Yunker

"Los Angeles County is urging its citizens to vote, vota, bumoto or hay bo phieu. In fact, residents there will have seven languages to choose from when they cast their ballots on Election Day: English, Spanish, Tagalog, Vietnamese, Chinese, Japanese and Korean."

Boy is this a contentious issue these days - whether or not to translate ballots. According to this Newsday article Los Angeles requires translation of ballots into seven languages, although most places don't make it past two.

A lot of people would rather that there be no translation of ballots, which, the thinking goes, would force non-English speakers to learn the language. But I don't agree. Even if you desperately want to learn a new language, getting to fluency takes years of hard work, and even then you find yourself missing out on many subtleties. But I'm hopeful that computer-based balloting will provide the solution to this problem - eliminating the need to print translated ballots while providing the ability to present ballots in any number of languages. At least that's my hope...

Comments (0) | Category: Cultural Issues

September 22, 2002

Only Just Getting Started

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Posted by John Yunker

Just when you begin to think that the Internet has become a way of life for the planet, you read a few Internet usage stats from Nua. According to the folks at Nua, just less than 10% of the world's population has access to the Internet.

"At the end of May 2002, approximately 580.78 million people around the world had access to the Net, up from 407.1 million in December 2000."

The Internet is still very much a country club with restricted membership.

And while this is sad, I'm excited to see that the makeup of the membership is changing. For starters, Americans aren't the majority any longer:

"For the first time ever, Europe has the highest number of people with access to the Internet. There are now 185.83 million Europeans online, compared to 182.3 million in the US and Canada and 167.86 million in Asia/Pacific."

For more stats, click here.

Comments (0) + TrackBacks (0) | Category: Web Globalization

September 21, 2002

Globalization Cuts Both Ways

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Posted by John Yunker

Living in the U.S., it's easy to take a one-sided view of globalization, where U.S. companies expand into foreign markets. But globalization cuts both ways, and I always love to see foreign companies take on U.S. multinationals on their home turf. For example, how will KFC handle Pollo Campero now that it has gone local?

Polo Campero is a Guatemalan fast food chain that just opened its first U.S. branch in Los Angeles. You can read the NY Times article here.

Comments (0) + TrackBacks (0) | Category: Business Globalization

September 18, 2002

Locales demystified

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Posted by John Yunker

For a very good overview of the challenges of overcoming our current locales dilemma, check out Tex Texin's presentation from the recent Unicode conference. I'm not sure there is going to be an locales solution that pleases everyone. But we do need to do a better job of tagging content than just "fr_ca" or "en_us."

Comments (0) + TrackBacks (0) | Category: Web Globalization

September 17, 2002

Learning to Avoid a Deal-Killing Faux Pas in Japan

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Posted by John Yunker

A good article about Japanese culture (and American ignorance) in the NY Times.

Comments (0) | Category: Business Globalization

September 16, 2002

Beyond Borders: Web Globalization Strategies

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Posted by John Yunker

It's official! The book I spent the past year on is now available from Amazon. It came in at a whopping 576 pages and - as I look through it again - was a very ambitious undertaking. I set out to create a book that covered the full landscape of Web globalization issues - from planning to marketing to technical and linguistic obstacles. I even added a section about international domain names. Then the editor suggested "Hands On" sections and I added those as well; the Hands On sections were actually quite a bit of work considering that I had to recruit volunteer translators across eight languages. But the hard work was well worth it. I'm very proud of this book and I hope people like it.

...continue reading.

Comments (0) | Category: Web Globalization

Scooby Doo domain name drama

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Posted by John Yunker

The battle between Hannah Barbara and a fan site over the "scoobydoo.co.uk" domain has taken a new twist. You can read about it here. This episode underscoes the importance of companies reserving domain names globally from the onset.

Comments (0) | Category: Web Globalization

September 11, 2002

Apple's Mac OS X goes Arabic with ‘Jaguar’

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Posted by John Yunker

I'm happy to see Apple launching the localized Arabic version of Jaguar so quickly. Read the MacWorld article.

Comments (0) | Category: Software Localization

Of Wal-Mart and Web sites

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Posted by John Yunker

Wal-Mart has stores in 9 countries yet offers localized sites for only two of these countries: Germany and Mexico. And even these two sites are little more than facades. I'm going to do quite a bit more writing about why companies such as Wal-Mart don't do such a good job presenting themselves to the world by means of the Internet.

Comments (0) | Category: Web Globalization

September 8, 2002

Sakhr urges Arab World to create competitive local content

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Posted by John Yunker

I found this interesting: "Sakhr, the leading Arab company specializing in creating Arabic language IT solutions, has made a strong plea for a more focused approach to the task of producing competitive local Arabic content on the Web." Read the article here.

Comments (0) | Category: Web Globalization