Corante

About this Author
CORANTE John Yunker is founder of Byte Level Research and author of the widely acclaimed book, Beyond Borders: Web Globalization Strategies and editor of Global By Design.

He has covered the emerging field of Web globalization for half a decade and has published a wide range of reports dedicated to best practices in Web localization and internationalization.
About this blog
Going Global focuses on the risks and rewards of expanding into new geographic and cultural markets, from Web globalization to international marketing to global usability.
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February 18, 2003

Global Help Wanted

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Posted by John Yunker

Despite the gloomy economic climate, there is a growing need for employees who have strong cultural and linguistic skills. The days of "Webmaster Wanted" job ads are beginning to give way to "International Webmaster Wanted" ads. Consider the following:

Google

International Webmaster

Marketing Generalist - Japan

European Language Globalization Coordinator

Ebay

Director Product Marketing - International

Even non-Internet jobs increasingly demand strong international skills:

Vanguard Managed Solutions

Channel Marketing Manager

Requires: "Significant international channel marketing experience and a proven track record of rolling out successful marketing programs appropriately customized and targeted for various worldwide regions"

As companies continue to centralize operations while simultaneously entering new markets, the need for globally savvy employees will only increase. This is good news for all of you who paid attention in your high school language class. For those of us in the Boston area who didn't, I recommend the Brookline Adult Education Center, which offers a number of affordable languages courses -- from Arabic to Chinese to Spanish.

Comments (0) + TrackBacks (0) | Category: Web Globalization

February 15, 2003

English Marches Eastward

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Posted by John Yunker

An article in EU Business documents the decline of Russian instruction in Central and Eastern Europe and the rise of English instruction. Here's an excerpt:

Russian, which was obligatory under communist rule, has since 1989 faded away and has been rapidly replaced by English and to a lesser extent German, said Hans Juergen Krumm, a language lecturer at the University of Vienna, who is leading a study into foreign language teaching in Central Europe.

This is not surprising. Language is a tool. People will learn to use whatever tools help them succeed in business and in life. Today, the tool of choice is English. Said Krumm:

"English has become the world's dominant language, in the way that French used to be. It is the language of economic globalisation and international organisations, and it is logical that it will take root in Central Europe, just as it did in Western Europe," Krumm told AFP.

So does this mean that American companies will soon be able to abandon their translation efforts when communicating with CEE?

I'm afraid not. It's important to keep in mind that the growth of English in Europe and elsewhere is as a second language not native language. And this makes all the difference when you're trying to reach the hearts -- and wallets -- of consumers.

Comments (0) + TrackBacks (0) | Category: Cultural Issues

February 9, 2003

Must-Read Book: "Another One Bites the Grass"

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Posted by John Yunker

I recently finished reading

Another One Bites the Grass:

Making Sense of International Advertising

bk_bites.jpg

Yes, I know the title is a bit odd. Yet whether you create global advertisements, businesses, or Web sites, you should read this book.

Author Simon Anholt writes about the challenges of creating successful global advertising campaigns. Most companies fail miserably in this department, and he outlines the reasons why. He also provides a model for "smart centralization," which he believes international advertising agencies should follow. This model also makes a great deal of sense for the development and management of global Web sites, which is one reason I enjoyed this book. I also liked how Anholt explained the inherent tension of trying to be both global and local at the same time. Here's an excerpt:

The fundamental challenges of international marketing communications are about preserving the perfect balance between sensitivity to the culture of the brand and sensitivity to the culture of the consumers around the world. If you abandon or relax your grip on the first sensitivity, you end up with fragmentation, loss of identity, and loss of control. Abandon or relax your grip on the second, and you fail to communicate effectively, and fail to build a global brand.

I also liked what he had to say about the importance of translation:

So when the question comes up, why can't we just use English? I always ask this question: do you think that consumers should make the effort to understand us, or should we be making the effort to be understood by them? Are we more interested in being respected, or showing respect?

For more information, go to Amazon

Comments (0) + TrackBacks (0) | Category: Business Globalization

February 8, 2003

Cultural Clusters

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Posted by John Yunker

Here's an interesting article about a recent study by George Barnett, professor of communication at the University of Buffalo. According to the study:

...the decades-long tendency toward Internet dominance by the United States, Canada and Western Europe may be changing as the regions of the world begin to cluster into mutual-interest groups.

As these regional clusters become more self sufficient, companies that sit outside of these clusters will have to work much harder to remain relevant. For instance, as companies in Asia begin looking less toward the West and more toward their neighbors for business opportunities, Western companies will need to work a little harder to grow (or maintain) business wthin Asian markets.

Web sites are a bellwether of cultural and political clustering. Companies are increasingly investing in Web globalization not just to gain market share but also to protect it. In the past six months alone, the following companies have launched localized Web sites:

-> Fairchild Semiconductor (Korean site)

-> L.L. Bean (Japanese site)

-> eTrade (German site)

-> Office Depot (Spanish site)

In January, a famous maker of Scottish whiskey, The Macallan, launched a Japanese site:

macallan2.jpg

As clusters grow in size and buying power, expect to see the number of global sites multiply.

Comments (0) + TrackBacks (0) | Category: Cultural Issues