Corante

About this Author
CORANTE John Yunker is founder of Byte Level Research and author of the widely acclaimed book, Beyond Borders: Web Globalization Strategies and editor of Global By Design.

He has covered the emerging field of Web globalization for half a decade and has published a wide range of reports dedicated to best practices in Web localization and internationalization.
About this blog
Going Global focuses on the risks and rewards of expanding into new geographic and cultural markets, from Web globalization to international marketing to global usability.
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April 30, 2003

Guinness' Global Gateway

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Posted by John Yunker

The global gateway, which we document in great detail in our new report, is an increasingly important element of globally successful Web sites. Many people think of global gateways as those classically dull pull-down menus, such as this:

pull_down.gif

But there is plenty of room for creativity with global gateways. Here is one that was forwarded to us recently:

guiness_gateway.jpg

Granted, such a gateway won't "scale well" if necessary. But it accomplishes what it needs to do and it does it with a sense of humor.

Seen any creative global gateways that you'd like to share? Send them along to jyunker at bytelevel.com

Comments (0) + TrackBacks (0) | Category: Web Globalization

April 16, 2003

Globalization Resources

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Posted by John Yunker

Microsoft has posted the presentations from the most recent Unicode conference online. While some presentations are a tad bit on the cryptic side, others are worth a look. I found the Indic Script Support on the Windows Platform presentation quite interesting.

They're all posted here. Enjoy!

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April 8, 2003

The Last Days of Brand America

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Posted by John Yunker

A few savvy American companies have known this for some time now, but it took the recent global protests of "American" products to make the rest of corporate America rethink how they promote themselves around the world.

Brand America isn't so popular anymore. And those companies most associated with the United States are billing extra hours with their in-country crisis PR firms. McDonald's is doing its utmost lately to stress its "un-Americaness." According to a recent New York Times article:

The French operators of McDonald's have worked hard to distinguish themselves from their United States parent, offering unique menu fare, designing the restaurants to look different from the American stores and even establishing a brand identity for McDonald's as "McDos." They also run campaigns stressing the local nature of their operations.

Boycotts cut both ways

Coca-Cola is stressing how local boycotts hurt the local economy more than they hurt the US. Also from the Times:

"Boycotts hurt the local economy, the local bottlers, the local employees" in the more than 200 countries outside the United States in which Coca-Cola products are sold, said Kelly Brooks, a spokesman for the Coca-Cola Company in Atlanta.

Ironically, Americans are also hurting American companies by boycotting "French" goods. Consider Michelin, which has seen sales drop as patriotic consumers boycott the products. The only problem is that Michelin North America is an American company headquartered out of North Carolina, with 20,000 employees working in seven states.

The lines between "us" and "them" are fading.

It is getting more and more challenging to tell what products are from what country. Chrysler is owned by a German company. Saab is owned by an American company. Nissan is largely controlled by Renault, a French company. And this is just the car industry.

The good news about globalization is that it's getting more and more difficult to ignore the world. Why? Because the world is increasingly populated by your customers. You need the French to buy your software and they need you to buy their wine. Every day, global, symbiotic relationships are multiplying, bringing companies and customers closer together.

The bad news about globalization is that companies need to work a little bit harder to be successful globally. When the world loved America, American companies didn't think twice about waving the flag, as long as it helped sell their products. But those post-Cold War days also made American companies a little bit lazy. In the year ahead, the companies that can balance global strategy with local sensitivity are going to succeed. The learning curve is steep, but the growth curve even steeper.

Comments (0) + TrackBacks (0) | Category: Business Globalization