Corante

About this Author
CORANTE John Yunker is founder of Byte Level Research and author of the widely acclaimed book, Beyond Borders: Web Globalization Strategies and editor of Global By Design.

He has covered the emerging field of Web globalization for half a decade and has published a wide range of reports dedicated to best practices in Web localization and internationalization.
About this blog
Going Global focuses on the risks and rewards of expanding into new geographic and cultural markets, from Web globalization to international marketing to global usability.
Global By Design

The official newsletter of the Web globalization revolution.
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March 20, 2004

It Is Time We Standardize Global Web Navigation

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Posted by John Yunker

Global Web site navigation is a hot topic these days, and it seems every site has a slightly different way of solving that eternal problem of getting people to their localized sites as quickly and effortlessly as possible. Here are a few thoughts on the matter...

What Does "Localized" Mean?

The term "localization" is confusing to people; it was confusing to me when I first entered this field years ago. Industry experts have long referred to the internationalization and localization of Web sites. While I find these terms important within the industry, it just doesn't make a lot of sense to the casual Web user. Consider the following example, courtesy of Scansoft:

scansoft

The site uses "Localized Websites" for its navigation menu. I would recommend at the least tightening this to "Local Websites," although this too is a flawed solution. Local is such a relative term; it could refer to regional, country, state, or city Web sites. Perhaps "Global Sites" makes more sense; Symantec does it here:

symantec_gateway2.gif

However, no matter what words we use, they will no doubt be in English, which is hardly usable for non-English speakers.

Why Not Use an Icon?

The more I study this issue, the more convinced I am that an icon is the only long-term solution to global navigation -- something that communicates across all languages. I don't know why Web developers and designers resist the notion of dropping a little globe icon next to the menu. The little shopping cart icon is becoming a globally recognized image, regardless of whether a particular country actually relies predominantly on shopping carts.

Let's Adopt a Global Navigation Standard

If the shopping cart icon can become the default commerce icon globally, why not do the same thing for global navigation? For inspiration, take a look at how Bose does it:

bose_gateway

While the location of the gateway is too far down the home page, the use of the globe icon is perfect. I also want to note that Bose recently overhauled its site design but retained the globe icon -- a sign that it's working. The Bose site also makes use of the shopping cart icon:

bose_cart

Not all icons work, but when it comes to creating sites that communicate across languages, they can be an ideal solution. I'll be writing more on this and I welcome any and all input: jyunker@bytelevel.com.

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