Corante

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CORANTE John Yunker is founder of Byte Level Research and author of the widely acclaimed book, Beyond Borders: Web Globalization Strategies and editor of Global By Design.

He has covered the emerging field of Web globalization for half a decade and has published a wide range of reports dedicated to best practices in Web localization and internationalization.
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Going Global focuses on the risks and rewards of expanding into new geographic and cultural markets, from Web globalization to international marketing to global usability.
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July 16, 2005

Branding in China (free download)

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Posted by John Yunker

Last month, Christopher Liechty, president the AIGA Center for Cross-Cultural Design, moderated a panel on branding in China. The transcript from the session has been published and is available for free download. It's a long transcript but worth a read.

The panelists included:


  • Bernd Schmitt, director, Center on Global Brand Leadership at Columbia Business School
  • Don Sexton, professor, Columbia Business School
  • LiAnne Yu, strategic director, China Insight Group, Cheskin
  • Tom Lowry, media editor, BusinessWeek

Here are a few excerpts that I found interesting:


    LiAnne Yu: The hugest opportunities in China are not in the first tier cities right now, they are very much in the second and third tier cities, Chengdu, smaller cities, just growing very rapidly and very different kinds of customer experiences there that may lead to very different types of branding experiences.... There are 166 cities in China with over 1 million people, that’s compared to 9 in the US.

    Bernd Schmitt: I think there is a difference in terms of how you look at
    individualism and collectivism in different Asian countries. And the difference I see in China, it's much more a small group, family, you mentioned small groups of collective sense, collectivist sense, much more than in Japan.

    LiAnne Yu: I think McDonald’s is the most incredible example of a brand. People know that, yeah it started off as an American brand, but when you go into a McDonald’s in China, it's a Chinese experience as well. The way the McDonald’s is laid out, the fact that there are more tables for people to sit at for a long period of time. It’s a place where people take their dates. It's not a fast food experience in the U.S. sense.

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