Corante

About this Author
CORANTE John Yunker is founder of Byte Level Research and author of the widely acclaimed book, Beyond Borders: Web Globalization Strategies and editor of Global By Design.

He has covered the emerging field of Web globalization for half a decade and has published a wide range of reports dedicated to best practices in Web localization and internationalization.
About this blog
Going Global focuses on the risks and rewards of expanding into new geographic and cultural markets, from Web globalization to international marketing to global usability.
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February 16, 2006

Another Day Another Webinar...

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Posted by John Yunker

Every time I say I'm too busy to sit through yet another Webinar, I get a few more emails promoting Webinars that just might be worth sitting through.

Here are two that caught my eye -- and might be worth an hour of your time...

Interwoven, Hilton International, and Translations.com to Host Webcast on Improving Customer Experience Worldwide through the Delivery of Personalized, Localized Content
Okay, so it looks like Interwoven installed the software, Translations.com did what their name says they do, and somehow Hilton Intl. got roped into doing a Webinar about it all. Actually, I do love a good case study and the hotel industry has been very agressive lately about Web globalization. I sat in on an SDL/Best Western case study awhile back and learned a good deal. Hotels have major content management challenges -- from decentralized content creation, often-chaotic franchise/corporate business structures, and complex transactional and search challenges. According to the email:

    Hilton International operates over 400 hotels across Europe and Asia including 260 Hilton-branded hotels as well as an additional 140 Scandic properties. In 2002, Hilton International outlined an aggressive strategy to build a series of highly-personalized and localized Web sites for its largest markets including the UK, Germany, and Japan. As part of this initiative, local language Web sites were also to be developed for the Hilton-owned Scandic brand hotels across the key Scandinavian countries and Finland. The company was faced with a number of challenges in implementing this new strategy. The project required the translation and editing of more than 4.5 million words of content and over 25,000 individual content files.

(UPDATE: I gotta keep up on my email. This one happend two days ago. But you can still catch the recording...)
(UPDATE, Part 2: Okay, I just listened to the Hilton call. The sound quality was horrible and the intros took forever, but there was some good meat to it. For instance, Hilton had estimated that it would take three years to pay back their Web globalization investment and found that they hit payback in 1.5 years. Translations.com says that the translation memory database is so built up now that they leverage a whopping 70% against new translation; what this means is that only 30% of new content needs to be translated by humans. )

And here's another Webinar that might squeeze another hour out of my day...

Using XML for Product Information Publishing - The Road to Success at Siemens Medical Solutions
This Webinar is put together by Astoria, SDL, and Frank Gilbane, publisher of The Gilbane Report. The medical device community has been grappling with major content management and translation issues for years now -- and the EU keeps increasing the number of languages they have to support just to do business there.

This call looks interesting because it promises to shed light on a real-world DITA application. According to the email, you'll "learn how an effective information architecture can help you reach global markets faster and easier. And from Tanner AG, the information architects, learn how Siemens Medical went from strategy to solution implementation to publish its 2,200 product operation and maintenance documents in over 22 languages."

Comments (0) + TrackBacks (0) | Category: Events

July 2, 2005

Making Sense of Global Authoring

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Posted by John Yunker

Writing for the world means writing for translation. And, because translation isn't cheap, writing for the world can be a fairly expensive process. It also can be a fairly complex and error-prone process.

So it's nice to see SDL hosting a free Webinar on global authoring on July 20th and 21st. Here is the link to register.

The call promises to answer the following questions:


    -> What is a word worth and how can you bring down the cost of writing global content in a world overloaded with information?
    -> How can content re-use technologies help in the control of words?
    -> How can you leverage existing translation assets to streamline your translation process?

Ben Urbina of Blast Radius will make sense of structured and unstructured authoring and Sophie Hurst of SDL will explain how to re-use translation at the authoring stage.

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April 1, 2005

Go Global With Microsoft

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Posted by John Yunker

If you're a tech who develops Microsoft apps for the world, you probably already know about Microsoft's TechEd event in June.

But if not, they have a Global Development & Deployment track planned.

The track promises that "developers will be provided with the tools needed to develop World-Ready solutions that support multiple writing systems that are easy to localize. IT professionals will learn important skills in deploying Windows XP and Office 2003 Multilingual User Interface version to support global businesses from New York to Beijing."

Session details can be found here. Here are a few titles that jumped out at me:

- Deploying Office 2003 in a Multilingual Environment
- Custom Cultures and International Data
- Planning a Global Release: Many countries, Many Languages, One Process

I also recommend sitting in on Michael Kaplan's sessions on designing databases for the world. If you're running a SQL Server database and you're not sure how to handle all those different character sets, this is the place to be.

I know over the years I have harped on Microsoft's reluctance to invest fully in Web and software globalization (how come Google has 100+ language interfaces and Microsoft is stuck in the 40s). Oh, I know it's all about ROI and piracy and so on and so forth. But Microsoft of all companies can afford a few loss leaders; for what the company has lost on the Xbox in one year it could localize MS Office into 125 languages.

But I digress.

Despite our differences, I really do recommend this event (and they didn't pay me to say that). Microsoft has some truly top notch people working in their internationalization group and the company as a whole has done a great deal to advance the use of Unicode as the world's default character set.

Unfortunately, I'm not going to be there, but if you are, send me an update - or a PPT.

Comments (1) + TrackBacks (0) | Category: Events | Software Localization | Web Globalization

March 2, 2005

Upcoming Webinar: Vasont Systems, TRADOS, and Blast Radius

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Posted by John Yunker

I sat in on the second part of this three-part Webinar and it was well worth it. Part three is coming up; here are the details:

------------------------------

VASONT SYSTEMS ANNOUNCES THIRD IN SERIES OF FREE CONTENT MANAGEMENT WEBINARS ON MULTILINGUAL PUBLISHING

Webinar features Real-Life Translation Management and Multilingual Publishing Success Story

Emigsville, PA, March 2, 2005 — Vasont Systems, a leading provider of content management software and data services, today announced the third Webinar in its free Webinar miniseries, entitled “Multilingual Publishing: How Do You Manage All Those Languages? It’s Greek to Me!” This three-part Webinar miniseries provides insight into how organizations can streamline their multilingual publishing and save thousands of dollars in translation costs. The third Webinar of the series, “A Real-Life Success Story,” will take place on Tuesday, March 15, 2005 at 1:00 pm EST.

Part 1 of this miniseries discussed ways to structure multilingual content using XML. In Part 2 of the Webinar miniseries, Blast Radius, TRADOS, and Vasont Systems identified ways to automate the translation process to save your organization time and money.  The last Webinar in this miniseries will feature a client of Vasont Systems, TRADOS, and Blast Radius. The March 15th Webinar will share their translation management and multilingual publishing success story and show how they are saving their organization thousands of dollars a year.

Guest Speakers include:
·         Paul Prescod of Blast Radius and co-author of “The XML Handbook.” Blast Radius is the maker of the XMetaL® product family, which simplifies XML-based content creation and management
·         Karl Kadie, Alliance Director for TRADOS Incorporated, the world leader in globalization software and services
·         Bret Freeman, Sales Engineer for Vasont Systems

To register, go to http://www.vasont.com/webinars/register-031505.asp.

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February 9, 2005

Web Globalization Using .Net

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Posted by John Yunker

Microsoft Canada is sponsoring a Webinar on using localizing .Net for specific markets. It sounds like a "techies-only" call.

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January 12, 2005

Web Globalization Webinar: Feb. 9th

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Posted by John Yunker

I am pleased to be presenting a free Webinar hosted by Transware PLC on Wednesday, Feb. 9th at 1pm EST (10 am PST).

I'll be talking about Web globalization best practices and will draw on the findings from Byte Level's recent 2005 Web Globalization Report Card.

If your company has a global Web site or is planning on launching one, you can join the call for free. Simply send your name, company name and title to
webinar@transwareinc.com.

Comments (0) + TrackBacks (0) | Category: Events | Web Globalization

December 9, 2004

Trados Webinar on December 14th

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Posted by John Yunker

Mark your calendars for another Trados webinar at December 14th. The focus of this call is the global branding of the Veritas Web site: Help! Our Company Has Websites in 29 Different Countries! Building a Consistent Multinational Brand on the Web

Comments (0) + TrackBacks (0) | Category: Events | Globalization Vendors